Who’s your customer? The Generators vs. the Regulators

In an earlier blog post, “Local Governments Must be Top Priority for Solid Waste Companies“, I argued that most solid waste and recycling companies fail to prioritize local government relations, in spite of local government’s role in defining those companies’ success or failure. Why is this the case? The waste industry is populated with very smart people who know their … Read More

Spring Cleanups: Reputation Management Opportunity

Spring Cleanups are Reputation Management Opportunities. Many cities engage in spring cleanups to help beautify public spaces after the long winter. As we prepare our Quarter 2 report of local government activity (What’s that?  Click here to download the 2017 – Quarter 1 report), we’ve noticed that many city councils are addressing cleanups. In some cases, local haulers or other … Read More